How can we protect your privacy?
Safe purchase at Vampal
We want you to feel completely secure when ordering from Vampal. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.
What personal information do we collect?
As set forth in more detail below, Vampal ("Vampal” or "We") collects personal information that you provide when using the Vampal web site ("Site"). This information includes your first and last name, email address and a password when you create your Vampal account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
When you make a purchase from Vampal, we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at Vampal, you can choose to save your billing information in "My Tang." You can also save one or more shipping addresses in your Vampal Address Book. You may change or delete this saved information anytime, simply go to My Tang, log in with your ID and password, then edit or delete whatever personal information you wish.
Services Account Information
We collect personal information from users who wish to use any of the Vampal services, including but not limited to, Vampal's Transaction Platform. In order to use these services you must provide your email address and password or create an account at Vampal.
We also collect certain technical information from your computer each time you request a page during a visit to Vampal. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.
Other times we may collect personal information
From time to time, Vampal may conduct surveys and contests via this Site, email, other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How we use your personal information?
Information we collect on Vampal may be used to enhance your shopping experience in the following ways:
Deliver merchandise and services that you purchase online
Register you as a member of Vampal
Prevent fraud and bill you for your purchases
Confirm your orders
Respond to your customer-service inquiries or requests
Communicate great values and featured items to you
Find and stock the products you want
Customize your purchase experience
When and with whom can we share your personal information?
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images in our Photo Center; enhancing and improving clients' purchase experience; enabling access to our partners' web sites; providing a personalized purchase experience; preventing fraud and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How can you control the use of your personal information?
You can modify or delete your personal information anytime, simply go to My Tang, log in with your ID and password, then edit or delete whatever personal information you wish. Do not share your Vampal password with anyone. Other than on this Site, Vampal will never ask you for your password.
How can we protect the security of your personal information?
Your personal information is protected by the password you created when you created an account at Vampal (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Vampal will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to My Tang. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.
More about your privacy
We realize that making purchases at Vampal, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our clients, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before purchase at Vampal or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.
If you have an account at Vampal and you want to change, modify or delete any of your personal information, you can do so anytime by going to My Tang. Log in with your ID and password, then edit or delete whatever personal information you wish.
Vampal will obtain your consent before allowing the download of any software from the Vampal Site, and Vampal will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of the Vampal web Site is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.